Please find a list of our frequently asked questions that we have received from our customers.

Do I need to book?

Please book ahead for any session or course with an instructor e.g taster session, beginner course, NIBAS and childrens' sessions. Drop-in sessions do not require prior booking. After you have done your induction you can come along and use the centre for drop in sessions without pre-booking.

What equipment do I need?

Climbing shoes and chalk (for extra grip), which can be hired or purchased at the Centre.

I've never climbed before. Do I need an induction?

Yes. Please call the centre or book online. After you have completed this you are free to climb any time on a drop in session.

If you are an experienced climber, an induction or taster session is not required.

What level of fitness is required?

Indoor climbing is suitable for all levels of fitness. Warming up is important; you will learn warm up tips on your introductory session.

When do you run inductions?

Weekdays and weekends. Please call the centre or book online to arrange your induction.

Can I do it with a friend?

You may bring up to five additional people on the induction. A partner is not essential but climbing is an activity that can be done with friends.

What should I wear?

Comfortable sports clothing that you can move freely in. You need to wear climbing shoes on the walls. Shoe hire is available at the Centre.

Session Etiquette

  • Please ensure you are booked into each session you intend on participating in as numbers may be limited.
  • Please contact the centre if you are booked into a session and cannot attend.
  • Please inform your instructor of any medical conditions prior to the start of the session.
  • Ensure you arrive at least ten minutes prior to the commencement of the session to fit climbing shoes and fill in registration forms.
  • Please wear light comfortable clothing for the class preferably long sleeves and trousers.
  • Please hire climbing shoes or bring your own. Only climbing shoes are permitted onto the matted areas. Bare feet are not permitted on the climbing walls.
  • Food and drinks are not permitted on the climbing mats.
  • Lockers may be hired from reception. Deposit required £1.
  • Changing Rooms are located in the Beginner Climbing Area.
  • Please note the Centre is monitored by CCTV.