COVID-19 Information

Please read and adhere to our COVID-19 Policies and Procedures designed for the safety of customers and staff:

• Do not visit if you or a member of your household is displaying symptoms
• Social distance at all times
• Wear a mask at all times except climbing, eating and drinking or medically exempt
• Wash hands and sanitise regularly during your visit
• Pre-book all sessions online
• Check in and out at reception on arrival
• Rule of 6 & North East local restrictions - do not attend in groups of more than 6 people from the same household OR support bubble OR childcare bubble. This does not apply to Instructional Groups - see below.
• Avoid bringing large bags and lots of belongings - please bring minimal items and arrive ready to climb
• Please follow the one-way system in place
• Instructional groups: Sport England advise: People can also continue to use leisure facilities, including gyms and pools - classes within these venues can continue as they are now. That's because these sports and activities have stringent plans in place to reduce the risk of Covid-19, and because these venues are classed as COVID-secure given the measures they’ve introduced.